Privacy Policy
Your data security is our priority
Last Updated: January 9, 2025
Introduction
As Bursa Lotus Psychology Family Counseling, we attach great importance to the privacy and security of our users' and clients' personal data. This Privacy Policy explains what personal data we collect through our website bursalotuspsikolog.com, how we use this data, and your rights in this regard.
1. Data Controller
Your personal data is processed by Bursa Lotus Psychology Family Counseling as the data controller in accordance with the Personal Data Protection Law No. 6698 (KVKK).
- Address: Özekin İş Merkezi, Kırcaali, Kayalı Sk. No: 26 İç Kapı No: 4 Kat 1, 16120 Osmangazi/Bursa
- Phone: +90 505 169 64 16
- Email: info@bursalotuspsikoloji.com
2. Personal Data We Collect and Processing Purposes
The data we collect when you visit our website or use our services and our purposes for using them are as follows:
Contact Form Data
We collect information such as your name, surname, and email address to respond to you, make appointments, and process your requests.
Technical Data
We collect data such as your IP address, browser type, operating system, pages visited, and visit duration to ensure the security of our site, analyze and improve user experience, and optimize site performance.
Cookie Data
We use cookies to understand your browsing habits on our site, provide you with a more personalized experience, and collect analytical data.
3. Data Sharing
Your personal data is not shared with third parties except for legal obligations. We may only share anonymized or necessary data with the following trusted service providers to improve our service quality:
- Google Analytics (for website analysis)
- Google Tag Manager (for tag management)
- Email service providers (for communication)
- Legal authorities (in case of legal obligations)
4. Your Rights
In accordance with Article 11 of the KVKK, you have the following rights regarding your personal data by applying to Bursa Lotus Psychology:
Request Information
Learning whether your personal data is processed
Correction
Requesting correction of incorrect or incomplete data
Deletion
Requesting deletion or destruction of data
Objection
Objecting to data processing
Application: To exercise these rights, you can contact us through our contact information above or send an email to info@bursalotuspsikoloji.com.
5. Cookie Policy
For detailed information about the cookies used on our website and how you can manage these cookies, please visit our Cookie Policy page.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: For analyzing site usage
- Functional Cookies: For remembering user preferences
6. Data Retention Periods
Contact Data
Your contact requests are stored for 3 years.
Technical Data
Analytics data is stored for 26 months.
Counseling Records
Stored for 10 years due to legal obligations.
7. Policy Updates
This policy may be updated in accordance with legal requirements or changes in our services. In case of important changes, you will be informed by email. Changes take effect immediately upon publication on this page.